No opportunities for advancement - Consumer Care Advisor Coloplast Employee Review

3.0
Feb 10, 2022
Recommend
CEO approval
Business outlook

Pros

Great, empathetic, supportive co-workers, nice place to work

Cons

This a job where you could do it for 6 months-1 year for some good money and then plateau. There are very few opportunities for advancement, unless you want to stay on the phones for 6+ years. The elevate/promotion model is symbolic and doesn't actually translate to additional responsibility. Pay raises are 2% or less per year.

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1.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

They don’t micromanage, supervisors are always willing to help.

Cons

QA is an absolute mess, and they refuse to see the issue which affects everyone’s monthly bonus. If you value your mental health don’t work here, they will constantly talk to you about your “brand” or how you are being perceived if you speak up too much for their taste. They will ask for feedback but never address any issues. Your confidence will be tarnish when you work your butt off and your QA scores are always low, even people that are top tier and leaders within the dept can’t even get decent scores. Unless you are able to be hired by another dept, which that in itself is hard, you have nowhere to go, basically they “promote” you by doing the same job with more pay that comes with extra set of responsibilities while also having to meet your metrics because if not, no bonus.

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