employer cover photo
employer logo
employer logo

Colonial Penn Life Insurance

Is this your company?

Look harder - there are better jobs and companies to work for. - Sales and Service Colonial Penn Life Insurance Employee Review

1.0
Sep 5, 2016
Recommend
CEO approval
Business outlook

Pros

The general consensus is the same - most of the people here are absolutely wonderful.

Cons

Here is a good title for this - they fired me while I was going thru cancer treatment! They rated me as unacceptable because I missed time for cancer treatment and did not make goals. They wrote me up for not making goal while I was still going thru cancer treatment. With that out of the way - this place if filled with favoritism - there is micro management beyond belief. They reward lying to customers. They lie to you constantly. They write you up when they change the rules - then realize that you cannot change the rules and backdate it. Outside of the fact that you will be calling elderly and those at risk every hour on the hour until they hang up on you or they finally fall out of the system after 2 or 3 weeks. Then again, you might be calling someone who an unscrupulous coworker just recycled into the system so they do not get a hit as a no sale - yes - it is that petty. And yes - even if people are calling for just free information and a free gift - you are supposed to sell them. Make your numbers - you will be written up - unless you are a favorite. They tell you this is sales and service - no - its sales.

Explore other reviews about Colonial Penn Life Insurance

5.0
Mar 6, 2024
Recommend
CEO approval
Business outlook

Pros

Super supportive and attentive to workers

Cons

Training is subpar at times but its a sales job

2.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Direct supervisor is great and supportive.

Cons

They say its a sales job but 90% of your job is actually customer service. Its not a good fit for me and the pay is not great at all.

See reviews by: Helpful|Rating|Date|All