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Collection House

Is this your company?

Don't waste your time! - Account Representative Collection House Employee Review

1.0
May 5, 2018
Recommend
CEO approval
Business outlook

Pros

I have worked at CLH for 4 years and it used to be a fantastic work culture with pleasant colleagues and nice office environment. Since the new CEO was appointed, the staff moral has been severely affected and Company cost cutting has resulted in job losses and restructuring of employment contracts - ie: benefits withdrawn and as a result many long term, experienced staff have resigned. The staff turnover is really high - not many people last much more than 12 -24 months.

Cons

The KPI's are unrealistic and bonuses hard to achieve. They regularly tweak the goalposts to ensure you can't reach your goals. You are micromanaged by Team Leaders who are not capable of people managing as they are often too young and inexperienced. It also states on their job ads, must be an Australian Citizen or permanent resident to apply? That is false, because 80% of staff are here on guest visas or 457 visas. Not many Australians at all which I think is wrong. They will hide the truth in many ways, change your contact, withhold bonuses and annual pay incentives and this never gets questioned. Low salary for the high level of stress you have to endure. Apart from a few lovely work colleagues, this Company does not value their employees and you are treated like a number - no reward for loyalty.

Explore other reviews about Collection House

1.0
May 11, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Compensation for higher ups is very reasonable.

Cons

This is a company led by people who are ruled by emotion & paranoia. The collective mindset is that of a mom and pop organization rather than an international corporation. Decision-making is almost paralyzed. Employees and their contributions are marginalized.

1
3.0
May 25, 2025
Recommend
CEO approval
Business outlook

Pros

Good entry level job - pay is ok and leadership is pretty decent.

Cons

Not good to stick around in long term, very little in the way of progression or pay rise available.

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