Chicago's Billion Dollar Biz Lacks Basic Human Kindness - Client Care Coldwell Banker Employee Review

1.0
Apr 8, 2017
Recommend
CEO approval
Business outlook

Pros

Money is stable. Insurance is decent. Intermittent perks like office lunches.

Cons

Turnover rate is more than one employee per month. In a company of less than twenty, that's absolutely horrendous. An experience I wouldn't wish upon anyone—but you truly have to see to believe. Jenny Ames is over-stressed and under-considerate, making unreasonable last-minute demands on her agents and office staff. She changes her mind frequently without "owning it," and prefers to blame instead of admit. Always, always, always behind on deadlines. Verbal attacks are common, which creates a shaky and emotionally unsafe workplace. I overheard her several times suggesting agents who couldn't bend to her "standards" should look for work somewhere else. Jenny preaches "togetherness" and "fun" but practices blatant "me and my priorities first" attitude. The day's schedule is subject to her current "crisis," which in reality is rarely a crisis. For being the face of the company, she does very little service and selling. (And does an awful lot of criticizing, analyzing, and butt-riding.) I did not feel safe, welcome, or appreciated in her presence.

Explore other reviews about Coldwell Banker

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Recognition due to the name

Cons

Although we are independent contractors,the broker continues to micromanage and it’s unbelievable how much money they take from our commissions.

1
3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I loved working with the agents. It was a good way to get into marketing especially if you have real estate experience.

Cons

There is no upwards mobility. This company invests heavily into diversity and if you are not part of a certain demographic, you will not get promoted. There were also frequent layoffs while I was there.

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