Hey Hey, Ho Ho, The CEO has GOT to GO! - Scoring Specialist Cognia (GA) Employee Review

1.0
May 8, 2023
Recommend
CEO approval
Business outlook

Pros

- Colleagues are some of the best in the assessment industry. Working with well-respected, published experts, who maintain a sense of humility, is very inspiring. - Competitive salary for managers and above (though it can vary by remote location). - Very generous retirement contributions for all employees (participation is mandatory but the company gives you an extra 12.5% of your salary toward your retirement plan). - On the assessment side, we know we’re all in it for the right reasons: to improve pathways of success for all learners. It feels great knowing that my efforts positively benefit hundreds of thousands of students across the country.

Cons

- CEO does not value or support the Assessment side of the business. Internal town halls and other presentations clearly convey his thoughts about assessment, not only through what he says, but what he does not say. CEO is preoccupied with taking revenues from the Assessment side of the business and using them to prop up new divisions and crank out products and service offerings that have yet to generate positive results. If I were an existing Assessment client, I’d be asking myself how this benefits my program? Most employees will tell you that they feel the CEO is openly hostile toward assessment programs in general. - CEO surrounds himself with those that shy away from challenging him. There seems to be little room for disagreement within the executive leadership cohort. Aside of a few upstanding individuals, most are rubber stamps that pull down very generous salaries and will do whatever it takes to protect their jobs because this is likely the best they’ll ever have (not nearly talented enough to hold equivalent positions at larger, more competitive organizations). Once someone makes it to the chief level, they start to more openly pursue their personal agenda, which for many is to in turn elevate their own unqualified direct reports or team members into increasing levels of responsibility and financial reward, thus perpetuating the cycle of launching ill-equipped into jobs they cannot successfully perform. At Cognia, advancement has become much more about who you know vs. how much you know/how you perform. - Since COVID, Cognia went almost fully remote, but in the last year or so, CEO continues to hint at wanting employees to return to the office in some capacity. This much is clear: the façade the CEO adopted a few years ago as an open-minded servant-oriented leader is quickly fading, and employees see him for exactly what he is: an egocentric micromanager that uses Cognia as a means to enrich himself and his inner circle at the expense of others. Cognia’s annual financial records are available for anyone to review online—take a look at how much the CEO makes. Not bad for a non-profit, especially one that relies heavily on a volunteer network to prop up the accreditation side of its business. - Layoffs have become the norm and the CEO is quick to explain them away as either a result of inflation or waning demand for products and services. CEO takes absolutely no responsibility for Cognia’s financial performance. Why is Cognia’s Board of Directors not performing its fiduciary responsibilities and holding the CEO accountable for Cognia’s performance? Perhaps it’s time for ethical complaints and an investigation into Cognia’s, and the Board’s, activities. There needs to be an immediate change in leadership. The CEO is well on his way to destroying Cognia.

Explore other reviews about Cognia (GA)

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Very straightforward test scoring work. Supervisors train thoroughly for each scoring project.

Cons

Sometimes hours are cut if scoring project is completed ahead of time. If you don’t pass qualification tests for the scoring item, you do not get to work on that project.

2.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits and lack of accountability as my department only required staff to show up when they wanted so it was great.

Cons

I worked here and unfortunately found the experience to be deeply disappointing. One of the most concerning aspects was the complete absence of a structured performance review process. Without regular feedback or clear benchmarks, growth and development felt arbitrary, and recognition was inconsistent at best. Even more troubling was the company’s tolerance for discriminatory behavior and politically charged discussions in the workplace. HR failed to enforce basic standards of professionalism and inclusivity, allowing biased comments and divisive conversations to go unchecked. This created a hostile environment for many employees and undermined the sense of safety and respect that should be foundational in any organization. Even more concerning is HR’s failure to address discriminatory behavior and inappropriate political discussions in the workplace. These conversations were not only tolerated but often normalized, creating an uncomfortable and divisive environment. The company relies heavily on contractors but refuses to pay overtime, despite demanding availability and output beyond standard hours. Meanwhile, full-time employees are frequently unavailable or offline during critical times, leaving contractors to pick up the slack without support or compensation. This imbalance, combined with the absence of leadership and oversight, fosters resentment and burnout. I would not recommend this company to anyone seeking a respectful, equitable, or professionally managed workplace.

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Cognia (GA) Response
1mo
Thank you for taking the time to share your feedback about working at Cognia. We encourage a culture of professional growth and development, and we regret that you have felt your experience to be deeply disappointing. At Cognia, we are committed to fostering a professional and inclusive environment for all of our employees. We address any such concerns as they are reported. We take our values very seriously and are constantly looking at ways to provide staff with additional opportunities to share their perspectives on how the organization is performing. We appreciate this feedback as we are always striving to make improvements.
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