Expanding Beyond Its Means - Barista Coffee Circle Employee Review

2.0
Feb 1, 2024
Recommend
CEO approval
Business outlook

Pros

- Good sized company at first - Friendly work culture - Great team of knowledgable baristas - Quarterly meetings ostensibly for responding to barista feedback - Great benefits

Cons

- Management spread thin, increasing prevalence of irresponsible mistakes and a clear lack of communication between baristas and managers - Attention recently focused on expansion rather than employee retention or much-needed repairs in current locations - Lack of trust, favouritism - Poor response to feedback - Lack of workers council or any body advocating for those at the bottom, leading to a distinct lack of respect from management - Poor pay for baristas

Explore other reviews about Coffee Circle

4.0
May 20, 2025
Recommend
CEO approval
Business outlook

Pros

• Friendly and supportive team • Nice workplace culture and colleagues • Perks like public transport ticket and employee discounts • Meaningful mission and focus on sustainability

Cons

• Salary not very competitive in hindsight • Leadership could be more organised and consistent • Limited growth opportunities within the customer service role

4.0
Feb 13, 2025
Recommend
CEO approval
Business outlook

Pros

Lovely team, support and overall a great time

Cons

Didn't have a chance to stay

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