Possibly the worst company I have every worked for! - Manager Coffee #1 Employee Review

1.0
Apr 14, 2018
Recommend
CEO approval
Business outlook

Pros

Not sure there are any!

Cons

Coffee one turns over staff fast. As a new manager I was promised support from three managers in store to help me when I opened. I got one - part time. Coffee one does not support managers at all. They promise training, then it just doesn't happen. They expect managers to work 60 hours a week and force you to sign an exemption from the "Working time directive" or else you simply don't get the job. If you want to be paid less than the minimum wage (after you've worked the hours they expect), and never want to see your home then this is the job for you. If you have a life, forget it. Coffee 1 doesn't know the meaning of work life balance. If something goes wrong, don't expect support, or even a call back from your area manager. You are on your own. But expect grief if you do the slightest thing wrong (even though no one trained you on that). You might think it sounds good - but I can assure you many managers aren't happy - I've spoke to them! Oh and if it snows, and the store is shut, you can take that out of your holidays (this is illegal unless the company has a snow policy - which they don't). It's a company policy not to let you have two consecutive days off, so don't expect to be able to go away for a couple of days!

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Coffee #1 Response
3y
Thank you for your review and your time working at Coffee#1. I'm sorry to hear about your feedback and experience at Coffee#1. We've bought in a new learning and development team a long with changes to the old how we operate. If you do wish to feedback further and for us to look into your points in more detail please email peopleteam@coffee1.co.uk We wish you all the best in the future.

Explore other reviews about Coffee #1

5.0
May 4, 2023
Recommend
CEO approval
Business outlook

Pros

Everything here was so great

Cons

None was to say bad

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Coffee #1 Response
3y
Thank you for your review and we are so please to hear you're enjoying your time working at Coffee#1, we're always happy to hear good feedback, and thank you for your continued service! If you wish to leave further feedback please email peopleteam@coffee1.co.uk
3.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

Making coffee is fun and I get free drinks

Cons

Aggressive boss who yells a lot

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Coffee #1 Response
3mo
Thank you for your review, unfortunately we haven't opened up in New York! please review your location and review before posting.
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