2.0
Jul 31, 2025
Former employee, more than 1 year
Brighton, England
Recommend
CEO approval
Business outlook
Pros
In-store teams are usually really nice. Flexible schedule. If you're a barista it's a decently calm job, anything above don't bother.
Cons
Senior management (District manager and upwards) create unrealistic expectations and are generally very unprofessional. I've been told many things said about me by them that were just mean and unnecessary. I've also heard them say stuff about other partners that were also deeply unprofessional. Benefits have been scrapped this year, no free drinks on shift and only supervisors and store managers eligible for a bag of free coffee a month (this was open to everyone originally).