Pros
Front line workers are bright and resilient, often left to overcompensate for the incompetency of upper level management, but the are the only thing that keeps the place out of the news.
Cons
6 chief executives, none of which have any idea how the business operates, just take the pay check and keep heads above water between their other roles and commitments outside the company. Barely qualified to do their jobs through lack of experience or general role based competencies and instead silo themselves off and justify all the bad feedback to "people who have left" or "things that just aren't the case anymore." 10 general managers, disempowered to actually make any decisions or drive needs of the teams, instead left to run their teams however they like in terms of micromanagement and bending the rules which creates divide between teams and pockets of favoritism. HR is a joke. Have a team of unqualified juniors who are left on the front line to mediate complaints and conflict with no official training, processes or support in place often then leaving the employees at a disadvantage to future opportunities due to 'black marks' on their record. Due to the culture issues at coal lsl there are a lot of complaints and none of them have been handled effectively.