Insanely toxic work environment, can earn great compensation but it comes at a hefty price - Sales Executive CoStar Group Employee Review

2.0
Apr 18, 2023
Recommend
CEO approval
Business outlook

Pros

+ The benefits this organization has to offer are pretty top notch. 401k match, stock options, vitality, etc. + Compensation can be fantastic, but it is rarely consistent. You could make $20K+ in commission one month, and then struggle to hit quota the next due to reversals + Products are very innovative, and this company will take your knowledge of the real estate game to the next level

Cons

Where do I even start. No matter how long you have been with this company or how successful you are, there is zero job security with this company. The organization is a chaotic mess, HR is nonexistent, and massive teams of 100+ employees have been laid off with no notice simply because the CEO is having a bad day or doesn't like a particular leader in the division. While the company advertises career growth, it is nonexistent. Unless you are a favorite of the CEO, expect the firm to hire externally for senior roles and RD positions in sales. It is near impossible to move up beyond more than a Sales Rep. This company expects you to complete the tasks that would normally be done by 3 different teams in other companies. You are responsible for creating lists for prospecting, outreach, booking demonstrations, and then training the clients post-sale. Further, if a client cancels for any reason, it will affect your commission. It doesn't matter if the client signed up ten years ago with a different rep. Sales ops and collections are non-existent. You are literally left for dead. Save yourself a beat and don't work for this company. Sure, top performers can make money, but it will take you time to get in a position where you can succeed unless you have deep pre-existing CRE knowledge. You'll likely be stuck with a bad territory and unrealistic quotas/metrics to hit. Everything is tracked at this company. Every call, every click made on your laptop, even sensors above the desk to tell how much time you are spending on your desk. It's literally insane. When you are WFH for your 1 allotted day a week, make sure you're active the entire day. When push comes to shove, your job is not safe at this company. The reputation this company has established is not unwarranted. The other reviews are true. Sure, you can make a buck at CoStar, but the cost to do so is simply not worth it.

Explore other reviews about CoStar Group

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good org and team and culture

Cons

KPIs above all, inflated expectations for product

1
1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
See reviews by: Helpful|Rating|Date|All