Toxic Culture. Not worth your mental health, there are way better opportunities. - Sales CoStar Group Employee Review

2.0
Mar 14, 2022
Recommend
CEO approval
Business outlook

Pros

Good health insurance Good pay if you exceed sales numbers

Cons

This place is so toxic, I’m glad I’m gone. From the gold lists where we don’t even know who our customer is so we’re calling on affordable communities every month, to the useless fire drills, being a sales rep at apartments.com was soul sucking. Fighting for commissions with other reps who lie and cheat and management who does nothing as they prefer to “pick their battles” even if they know the other person lied. Costar only bought apts.com for the data so good luck with new products or anything, it's a stagnant business. I was also involved in a sexual harassment claim that was verified by many different people and nothing ever came from it. No follow up. Nothing. The data in costar was awful, clients would laugh at me in meetings as I presented their own data to them in the comparable reports that was completely wrong. I hope the board replaces Andy as the company is going downhill because of his ego and old ways of doing business. The entire market hates costar and apartments.com but are forced to use them, not a good long term business strategy when your employees and customers both hate you. That was changing with apartments as many competitors were gaining ground quickly or realizing that apts.com was just not worth the money, especially in this market with occupancies at their highest levels in years (a fact that Andy REFUSED to believe). I had ptsd for six months after leaving but have finally recovered. If you decide to work here, good luck, your mental health will suffer because of it. Don't say you weren't warned with all these bad reviews.

Explore other reviews about CoStar Group

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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