Toxic work environment - Anonymous employee CoStar Group Employee Review

1.0
Mar 14, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only positive thing about working for CoStar Group is the health benefits. I also met a lot of great people. But all have left or been laid off.

Cons

I had a terrible experience working for CoStar Group. The horror stories are true. The reviews aren’t fake. It’s not “disgruntled former employees”. It’s real people who worked there and were treated terribly like myself. The culture is extremely toxic. They allow a lot of unprofessional behavior. Even after escalating repeat issues to leadership. It truly starts at the top with the CEO. Employees aren’t celebrated. They rarely promote within unless you have been named a “favorite” of the CEO. You can work hard and it’s still not good enough. And they will be sure to tell you that you aren’t good enough. The place has a revolving door of employees. Which says a lot in itself. Things became worse once we were sent to work from home because of the pandemic. You were expected to work around the clock. Putting your health and family first was frowned upon. You are expected to put CSG above all. There is no work/life balance. The behavior of the CEO is very bizarre. I heard all of this when I first started but was optimistic because I’m a hard working professional. I quickly learned my lesson.

Explore other reviews about CoStar Group

5.0
Feb 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great experience in a high-level, fast-paced data company. You have to put in the work to learn the job immediately. Prove your skills and learn by doing. Fun companywide events and great campus.

Cons

Some positions require extra work to meet weekly goals.

1
1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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