2.0
Jun 27, 2021
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Salary, benefits, paid training, nice office location, happy hours, diversity & inclusion seminars.
Cons
Constant changes, poor communication to the researchers about those changes, micromanagement (remote), management will look out for themselves only, management has their favorites. Working there prior COVID was nice - things ran smoothly. There were changes, but it was communicated properly and management seemed to listen to the concerns given to them by the staff. Now that offices are opening back up, the harrassment to get everyone back into the office is ridiculous. This job pays well for the type of work but it's a glorified call center where you must meet metrics or else. The same old day to day routine get old quick.