Costar, how to destroy your hopes & dreams - Sales Representative CoStar Group Employee Review

2.0
May 25, 2021
Recommend
CEO approval
Business outlook

Pros

You’re treated so badly here that wherever you work next will automatically be better.

Cons

The Costar product and LoopNet marketing platform are great, and the inside sales job at the office pre-covid was really fun, however the CEO is a complete sociopath who enjoys treating his employees horribly. The entire LoopNet inside sales department was recently dismantled, which I get it, it’s a “business decision” and you wanted to clean house, but it was done in such an unnecessarily evil way. You didn’t need to humiliate our reps by playing our bad phone calls on zoom in front of the entire department. You didn’t need to threaten us for weeks with an archaic test that you claimed we needed to get a 90% on that was full of arbitrary stats that changed on a weekly basis. You didn’t need to threaten us with being fired on a daily basis. After the CEO fired and humiliated our sales department and bragged about it on a zoom call, he proceeded to put 80% of the inside sales team on a performance improvement plan for no reason other than to force us all out or get us fired. Keep in mind we had several top performers who all of a sudden got put on this performance plan after successfully hitting quota every month for years. If you think being a loyal employee for years will earn yourself respect or job security, think again. Unless you can move to Richmond, VA your job isn’t safe. Look elsewhere, this place is run by a narcissistic sociopath who lashes out on his own employees when he can’t get his way Aka looses out on buying another company to grow his monopoly.

Explore other reviews about CoStar Group

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Cons

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

2
See reviews by: Helpful|Rating|Date|All