Promoting Employees to be “In It to Win It” is not an excuse to create an unhealthy work environment - Territory Representative CoStar Group Employee Review

2.0
Apr 10, 2021
Recommend
CEO approval
Business outlook

Pros

-pretty great coworkers -for the most part, everyone is helpful and friendly and has your best interest in mind.

Cons

-Some people get paranoid about losing deals and people trying to sell over them but its part of the environment that has been created in the sales department based on things like ecoms (where a client just signs up online instead of through you-you will never really get credit for those deals) and to get as many transactional deals as possible. -Upper Management seems to care more about keeping the shareholders happy than their employees -CEO and upper management have created an unhealthy work environment -(Upper management) had created a poor work environment by micromanaging daily at the start of Q1 2021, Upper management (C level executives) created this environment. Middle/Lower Management (Inside sales managers, Regional directors) are just following orders and whats asked of them. -CEO and other C level executives regularly ridicule reps on all hands sales meetings by playing their calls on them and ripping them apart. Rarely is the feedback positive. Typically focus on the negatives -A lot of employees were anxious and constantly on edge because they didn't know if they would get let go at any moment.

Explore other reviews about CoStar Group

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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