Avoid at all costs!! - Research Associate CoStar Group Employee Review

Where to start! This company is not what it once was. Everything that was once good about the place has gone. This is a call centre you will spend the majority of your time scratching around looking for calls to make just so you can hit a number and keep yourself out of the firing line. The focus should be on the quality of the data that you are entering onto the database as that is after all what the clients are paying for, if it is verified then it really shouldn't matter if it comes via email or website. The targets are beyond ridiculous causing extreme stress and demotivated staff. No one in the office wants to be there, in fact I don't know anyone that isn't looking for new employment. Just when you think things can't get any worse they move the goal posts again and make things even harder. Bonus! Forget it not worth your time or stress, you will have to work out with your core working hours to get it and even then it will be pennies. The atmosphere in the office is toxic you can literally feel the tension when you walk through the front door. They may as well have a revolving door as the amount of leavers has got to be at an all time high. There is no respect for senior management anymore the office is run on nothing more than fear. The only thing keeping this place afloat just now is the team managers and they dont get any credit for their hard work either. As someone has said previously, if you are considering joining costar my advice would be the same as their's, DONT!