Great culture of teamwork and growth - Customer Success ClubRunner Employee Review

5.0
Apr 27, 2022
Recommend
CEO approval
Business outlook

Pros

Working at ClubRunner has been a great experience. Everybody in the company from your own team members to those from other departments and also management are very approachable and supportive. We're given the tools and resources to not just accomplish our tasks but also effectively communicate with our team members and other colleagues. It's a pretty focused work environment. We work hard but we have tons of fun doing it and work life balance is respected. With the advent of this pandemic we now all work remotely from home. However, we constantly communicate online with slack, zoom, huddles etc. to ensure you're able to get the help you need with your role. I have been with ClubRunner for several years and the opportunity for professional growth is limitless. Initiative with new ideas are welcomed and encouraged, and feedback is provided on an ongoing basis rather than just the standard annual reviews.

Cons

Perhaps communication between the different teams can be improved. It would be nice to have more regular updates from other teams on what they are doing so we have a better idea of where the company is overall.

Explore other reviews about ClubRunner

4.0
Sep 26, 2019
Recommend
CEO approval
Business outlook

Pros

The Culture: Its great, the team is made of reserved and caring individuals. Every opinion is treated with respect and dignity. I hear the Halloween party is pretty cool! The Work: The software is engaging and provides many learning opportunities in different facets of technology and customer service The People: Any department I look at working here, is filled with hard working colleagues. No slacking middle management. Everyone who is here, is here to get stuff done

Cons

Benefits: A little sparse being a smaller company. They cover well enough though. The Learning Curve: The learning curve is steep, however is gripping as well. The team is around to help but without asking questions, it will be difficult.

1
avatar
ClubRunner Response
6y
Thank you for taking the time to share your experience at ClubRunner! I'm very happy that you feel respected and valued, and that you enjoy working with your team members. We take culture very seriously and strive to maintain a high-performance, supportive, and collaborative team environment that allows everyone to thrive. I'm incredibly proud and grateful to work with everyone here. I look forward to seeing you continue to learn and grow and succeed together. Sincerely, Sarah Asterbadi, CEO
5.0
Feb 16, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I am privileged to be part of this incredible ClubRunner team. I am also proud to say that, I have been working at ClubRunner for 15+ years. Surrounded by strong, supportive, collaborative and friendly coworkers, who helps to enhance your mental and professional well-being. There is a peace of mind knowing your job is secure and getting a stable paycheck, even in these uncertain times. This creates a positive work environment in you that brings out the best performance. Great benefits, strong work culture, work-life balance and lots of team building zoom games. ClubRunner’s leaders and HR are awesome, genuinely caring, supportive and approachable. They truly uplift and influence their employees to meet their full potential. Yes, I would definitely recommend ClubRunner to anyone who is seeking a long-term career, and diverse, multicultural oriented, growth mindset, patience and very passionate about their career.

Cons

Can’t really think of anything

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