Looks great on paper, but conceals culture of gaslighting - Anonymous employee Cloudinary Employee Review

1.0
Jun 7, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Incredible benefits and perks - Great, innovative product - Bootstrapped company has good long term outlook - Wonderful and passionate people on every team, but a bad apple spoils the bunch

Cons

- Lots of talk about valuing diverse opinions and approaches but seems management only trusts input of a select set of favorites  - Frustration for managers: HR has final say on all hires, can veto a candidate that hiring manager likes. Managers don't have insight into their team's pay and are in the dark regarding raises of those on their team. Leaves managers fielding frustrations from their team with no tangible way to address the issues  - Confusion around commissions and pay schedules for sales team - Miscommunications across cross functional teams leads to occasional broken systems, often times the left hand doesn't know what the right hand is doing  - Employees are either micromanaged or told to do as they see fit. No matter what approach is taken they are often made to feel it was the wrong one. Feedback is often vague, metrics are often feelings based and ever changing, leaving employees feeling gaslit - Open secret that the office toxicity stems from within HR, but people in a position to do anything about it avoid addressing this issue and instead shuffle it around

avatar
Cloudinary Response
5y
We're very saddened to see how hurt you are. You were a hard worker and we can only assume how painful of an experience this was for you. We hear what you're saying and we can also understand (but vehemently reject) the urge to lash back. That said, posting daily 1 star anonymous reviews on Glassdoor is probably not the way to go... we truly wish you all the best and hope that you'll find the right place that aligns with your personal values. Be healthy.

Explore other reviews about Cloudinary

5.0
Mar 10, 2025
Recommend
CEO approval
Business outlook

Pros

It feels like a family—employees are the top priority, and it shows in the day-to-day work. Personal growth and company success go hand in hand.

Cons

Being bootstrapped has many advantages, but it also means limited resources, while some competitors can invest significantly more.

1
4.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Employees are provided the tools they need to succeed

Cons

As with most growing companies, silos popped up and some employees had outsized voices and influence.

See reviews by: Helpful|Rating|Date|All