Great vision, but gaps in execution and culture are holding it back - Sales Executive Cloudbeds Employee Review

Cloudbeds has a compelling vision and as a salesperson, it’s easy to feel excited about where the company wants to go. However, the way that is being executed doesn't always align with reality on the ground. Sales targets often feel unrealistic for what the product currently offers, especially as the company pushes hard into the midmarket segment. There’s a lot of investment in visibility and events, but the product isn’t yet where it needs to be for that audience... which puts extra pressure on salespeople to manage expectations without enough support (delayed product releases, etc). Another area of concern is the shift in company culture. In the past, feedback was welcomed from all levels and that openness played a big part in the company’s growth. More recently, it feels like that transparency has faded. Input seems to be taken seriously only when it comes from a "select group," especially within the sales teams. This has created an environment where speaking up doesn’t always feel safe/valued and that’s a missed opportunity. There are so many talented people at Cloudbeds who genuinely want to contribute. Asife from the cultural changes, job security has felt increasingly unstable during this period of transition. There’s been growing uncertainty and it's not uncommon to hear colleagues quietly exploring other opportunities. It's understandable given the current environment, but it's also unfortunate.