Pros
1. Big name on your resume 2. You will work with very experienced and knowledgeable senior managers 3. You will become a "Jack-of-all-trades" very quickly if you strive 4. Unlimited PTO especially if your manager likes you and allows you to take off and work a flexible schedule 5. You will form good relationships with a lot of restaurant owners
Cons
1. Unrealistic people structure in the operations department. Too many responsibilities are expected from one person. Always on-call. People take pride in being overworked. It is a team culture that will not ever change until the very high-level leadership changes its mind about how to build the right team structure for the service that was promised to the tenant 2. All Operations Managers are severely underpaid for the scope of work and responsibilities they take compared to similar roles at other companies, even though there is no other company that even asks for that much work from one person. 3. "Take ownership" and "Always Hustln" are being used as an excuse to save labor costs so they don't have to hire professional teams. You have to repair dry walls, fix HVAC, clean filters, powerwash, climb on the roof, so and so everyday. Also act as the marketing manager to tell kitchens how to profit when you don't even have the background to do that and sometimes be the IT support guy to try to fix the menu and figure out software problems on your own. All locations are far from each other so they don't hire anyone to work with you in person. You have some corporate people whose 9-5 pm only while they expect you to answer the kitchens 24/7 to keep them happy. 4. Collecting invoices is a part of the job too. Be ready to lose your mental health over this job since you are the face of the company getting all the blames for everything.