This was by far the worst professional experience of my career - Anonymous employee CloudKitchens Employee Review

1.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture is extremely toxic and isolating. People work next to each other every day but barely communicate. There is no sense of teamwork, collaboration, or shared purpose. The atmosphere feels tense and grumpy, and over time it becomes emotionally draining. Instead of a supportive environment, it feels like everyone is just trying to get through the day. Many managers are clearly too junior for their roles. They lack people management skills, experience, emotional intelligence, struggle with basic communication, and are not equipped to handle feedback or disagreement. This results in unprofessional behavior, poor judgment, and a complete absence of psychological safety. Speaking up, challenging decisions, or asking clarifying questions is discouraged, either explicitly or implicitly. Work is constantly undermined by executive interference. You can spend weeks improving something, raise thoughtful suggestions, and see them rejected - only to be forced to change the same thing later because the idea suddenly comes from higher executive leadership. This happens repeatedly and makes individual ownership feel meaningless. Execution is further hurt by excessive oversight and constantly shifting priorities. Teams are expected to deliver without stable direction, which leads to frustration. Product and design leadership are weak and poorly aligned. Product direction changes frequently and lacks a coherent strategy, while design feels disconnected from real user needs. Engineering is left to absorb the fallout of unclear decisions and last-minute reversals. Communication from leadership is reactive, with new initiatives introduced without enough context or follow-through, adding to the constant pressure and instability. - I clearly learned how NOT to manage teams

Cons

- Toxic and isolating culture - Inexperienced and ineffective managers - No trust, no psychological safety, no ownership

Explore other reviews about CloudKitchens

5.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

Always someone you can turn to for help

Cons

Lots of tickets via Zendesk per day

1.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

I wish I believed the reviews before I joined- please read if you are thinking of going into sales. - I am sitting here trying to think of ONE - I liked my co- workers - Office is nice and has a gym with views - They pay for parking

Cons

- Zero ramp period, even though I was told there was one - No room to negotiate on a highly offensive base pay in LA in 2026 - Everyone is scared they will be put on a pip, not a positive sales environment - Leadership and management is a total mess. - Churn and burn culture - Pushing a product that did not morally feel good about in the current climate, most of our prospects are barely surviving off of their current B and M (tough sale with ICE and lots of biz failing) - the pay structure makes zero sense, if you want to make money, literally work anywhere else unless you plan on being here for 5+ years. - In person office everyday, M-F, 9-5 and for what? To cold call in a tiny booth all day long, not flexible to WFH - red flag your Case Study in the interview process is basically prep for a PIP????

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