Poor recruitement process and even worse customer support - Data Annotation CloudFactory Employee Review

1.0
Sep 17, 2025
Recommend
CEO approval
Business outlook

Pros

none so far, I am disappointed by this company

Cons

1. They waste your time sending you an invite email to a project and give you a date to attend training. When that date reaches, you are told that the spots were already filled, so it is very sketchy and there seems to be corruption and unfairness. 2, Poor communication and customer support: I tried reaching out with issue in ID verification because they don't take Kenyan passports, and this is so petty to deny me a job opportunity and yet I am a resaident and have skills. 3. IT is very lazy to support help tickets and answers insufficiently telling me they are moving to work from slack, and yet the truth is that work starts from having the es company id. Having slack wont help me. I am not so stupid to be answered in such vague responses. 4. Don't recommend anyone to waste their time and effort applying for this scam company with scam and unqualified employees.

Explore other reviews about CloudFactory

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

work from anywhere. Everyone was super nice and helpful

Cons

lot of things happening which sometimes confuses

3.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

Its a huge global company with large amounts of personel and infrastructure, there seems to be different paths in where one can grow in the company if you

Cons

There is a big gap between "low level" and "high level" employees, their salaries are really low for anyone working in their projects versus the qualifications they offer, as being bilingual

See reviews by: Helpful|Rating|Date|All