Pros
This is probably the best company culture I have seen. People are genuinely nice and it's not fake at all. They are solving interesting technical problems. And complex stuff too - the world of cloud billing and compliance is a complicated beast with many layers. You generally have creative freedom to work on the stuff you'd like, when and where you'd like. Relaxed dress code, Wednesday breakfast club, free lunch Fridays, dogs at work. Everyone in Rochester loves Floyd and you will too.
Cons
It seems like the 2017 plan was to grow fast with nothing beyond that planned out. The startup environment means that there is a lot of uncertainty. Directions change quickly, or aren't implemented at all (yearly planning in late January of the year you're planning for)? This results in a lot of turnover. The technical debt is massive. It's getting better, but is still the number one limiting factor. Some important things are done on the cheap. Developers should have better laptops, for example More managers get hired while they continue to bleed technical talent.