Pros
Some really good people and the TAM is huge. Always stuff to do and customers to talk to.
Cons
I’m normally not a fan of posting things on Glassdoor or putting stock in what’s written about a company. It’s normally from people that got fired, let go or had something happen within their specific team. But I’m posting this hoping it will save someone the trouble of coming here. A lot of us joined getting sold the dream about this company. The reality is that if you join as a sales rep, you’ll primarily be working a ton of small, transaction deals. The problem we are solving is generally fairly small and it’s difficult to find any significant business pain that any exec would care about. As a seller, you’ll be forced to spend most of your time trying to support customers or working for renewals and not getting comped for it. The irony of the ClickUp is that the tool is suppose to improve collaboration and productivity and yet this is the most inefficient and least collaborative company I’ve ever seen. Exec management constantly changes direction. We’re PLG and SMB focused one day then the next we want to go up-market. Then 2 weeks later it’s back to PLG. As a result, middle management is constantly changing directions as well and generally is overbearing. Likely because everyone is trying to justify their own existence as the company is constantly churning people. The company is way too focused on an IPO and cutting expenses at all cost. This is hurting the product, customer satisfaction and the ability to keep the top of funnel coming. Total lack of transparency within the company as well. They keep insisting no more layoffs will happen but I would be reluctant to believe that if you’re looking to join the company. Steer clear at all costs.