Silence is Golden, I have stayed silent for too long. Run the other way. - Anonymous employee Cleveland Clinic Employee Review

2.0
Oct 15, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lets start with the true Pros. The mix of lots of cultures that we can be learning from and Caregivers who generally care. The optimism of Mubadala to bring "World Class Care" to ta great country and people. Work/Life balance and time off. Benefits, though some expats get less than others because of ethnicity. Now for some real Pros. The current scripted 4 and 5 star reviews, (probably forced by the CEO/Suri., with the "No organization is perfect." Stellar covering up of corruption.

Cons

Silence is Golden, because if you speak up about flaws, corruption or bullying, you are targeted. Under Dr. Marc Harrison, CCAD was on the right track. Dr. Harrison had empathy and vision. Then Dr. Mihaljevic took over and it seemed as if things would progress. Then the infamous CHRO came in (aka, the henchman) and well, all hell broke loose. When the henchman came in, it was all about numbers and bringing in U.A.E. Nationals to fill potions. Though I truly appreciate Emiratization, the way the "Henchman" went about it, only caused animosity in the whole organization, with Expats and qualified hardworking U.A.E. Nationals . Starting with replacing most of the Medical Secretaries that were very well qualified with staff that were forced into these positions with no experience (I was waiting for an appointment and a secretary asked me to help her set up a meeting in outlook!) or did not care about advancing their careers (who didn't want to be bothered with collecting the Dr. Jackets, as that was beneath them) Then they went after well qualified Expats in all positions or those who were not silent. Morale went downhill rapidly from there, but in many departments you were forced/coached to put high marks to bring up engagement scores. It was an actual joke, when one of the leaders won an award for bringing up engagement scores. It was joked they were "torture scores ". Around the same time the CHRO came aboard, the Chief of Staff also took charge. It was deafening, the bullying and low morale of Doctors. It seemed there was a mass exodus of MD's leaving once contracts were up. Under-Qualified "Associates", were brought in and some specialty MD's were taking on GP cases. One of your most important duties as an organization, is making your employees feel valued, this did not happen. Only felt disposable. Now they are planning on expanding and building, I hate to see who comes into these positions. No growth potential, or learning, as they have cut most of that out, as well as team building. I gave two stars, because I know there is truly caring staff that still presides in the walls.

Explore other reviews about Cleveland Clinic

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Nice co-workers and some pretty decent benefits

Cons

There were no real cons to think about.

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Cleveland Clinic Response
1w
Thank you for your review. We’re so happy to hear that you have enjoyed the benefits and work environment during your time at Cleveland Clinic. Have a great day!
3.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance and maternity benefits are great, though some people have been aggravated by the addition of a deductible in 2026. There is also decent tuition reimbursement, but you need to carefully read all of the policies as the wording can be tricky and even HR doesn't understand all of their own policies.

Cons

Pay seems inconsistent and raises are a joke, getting lower and later every year. PTO is decent but keep in mind that getting paid for holidays comes from that PTO and plan accordingly. HR is a complete JOKE! They never answer, don't seem to understand any of their policies, and have no idea what they are doing. It takes weeks to get ahold of anyone, and they are the farthest from helpful I've ever experienced. Retirement matching is based on years of service, they will put the money in the account but only vest after 3 years so don't count on the amount it shows unless you know 100% for sure you will be there more than 3 years.

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Cleveland Clinic Response
18h
We appreciate your review. We want our caregivers to have the best experience possible working at Cleveland Clinic and your feedback is important in achieving that goal.
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