Great place to work if committing fraud is something you're comfortable with. - Inside Sales Representative Clearlink Employee Review

1.0
Mar 13, 2014
Recommend
CEO approval
Business outlook

Pros

Competitive pay ($10/hr+commission), fun environment, lots of incentives, flexible attendance policy.

Cons

Clearlink is just a summer sales company pretending to be a call center. Your job security is entirely based off of your performance, primarily your core sales percentage and your attachments of products that customers don't call in for. If you don't have the numbers regardless of how hard you work you're gone. My manager has, on a daily basis, required I say things that aren't true to customers worded in a way that would easily be defended by saying the customer only interpreted it wrong. It's especially bad in the overflow office (swat) where employees take calls for all the brands clearlink represents. In this department managers "task" you into receiving calls determined by your overall numbers. If you're doing poorly you get tasked into receiving movearoo calls (which convert around 10%). Keeping in mind the minimum requirement is 25% to keep your job, clearlink essentially muscles you out within the first couple months through performance write-ups if you're not immediately successful. Some of the other reviews mention incentives like trips to Las Vegas. These incentives are only achievable by the absolute top reps from every department making them a pipe dream to anyone who struggles in your first month on the floor. Out of the 20 people in my training class I am one of 4 who haven't either been fired or voluntarily quit. Even on good days I go home feeling disgusted with myself because of what I'm required to do to my customers. Overall-I'd advise you steer clear of clearlink.

avatar
Clearlink Response
12y
If there is pressure by coaches or managers to act in a way that is unethical, or you are uncomfortable with, please contact HR@clearlink.com. This is an issue that we want to make sure we are addressing and correcting immediately. Fraudulent behavior is the last thing that we want to encourage in our call centers. Thank you for your feedback, any additional information you would be willing to provide to HR is appreciated.

Explore other reviews about Clearlink

5.0
Sep 4, 2025
Recommend
CEO approval
Business outlook

Pros

Love my boss and love the office. Great benefits and good wfh flexibility.

Cons

Hardly any. Tough clients but that comes with any job.

1
2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

1
See reviews by: Helpful|Rating|Date|All