Committed to Clients and Employees - Client Support Specialist ClearCo Employee Review

5.0
May 9, 2025
Recommend
CEO approval
Business outlook

Pros

ClearCompany is a great place to work, learn and enjoy helping clients. The climate is great. The greatest pro is the team and supportive energy. The environment is thoughtful and the team is supportive of each other.

Cons

ClearCompany was great at attention to detail and clients, but in the past few months is not as focused on the clients. There is a new model that is numbers focused and is not working or as balanced . Some clients are now not able to get support from the support team due to a new system and some other changes. They are trying something different, open to changing and watching how things go, so this may change.

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ClearCo Response
1y
Thank you for taking the time to share your feedback, and for your recognition of our supportive team culture. We genuinely appreciate hearing from employees who care deeply about our clients and the quality of service we provide. ClearCompany is evolving, in many parts of our business. The changes you mention are designed to help clients get what they need more quickly, whether that’s through self-service resources or streamlined interactions with our team. We’re actively listening and learning to ensure these updates deliver the right balance of efficiency and high-quality service. Feedback from team members like you is incredibly valuable as we continue to refine our approach.

Explore other reviews about ClearCo

5.0
Mar 21, 2026
Recommend
CEO approval
Business outlook

Pros

Company truly cares for their employees.

Cons

None that I have found so far.

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ClearCo Response
3mo
We appreciate you taking the time to share this feedback and couldn't be happier that you are enjoying your time and work at ClearCo!
3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

- remote work - good colleagues

Cons

- product has been declining for the past year - new CEO is the wrong fit. Not genuine. Seems very inexperienced - lots of people leaving the company

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