Dysfunctional, poorly lead company - Customer Service Clear Align Employee Review

1.0
Feb 23, 2021
Recommend
CEO approval
Business outlook

Pros

They have a very talented group of people working there.

Cons

This company is controlled by ego-driven personalities with a complete lack of self-awareness. There is no transparency and all the decisions go through the CEO. The company is one of the most dysfunctional, poorly lead , morale challenged organizations I have ever been a part of in a long career. Avoid it. A lot of the employees were miserable.

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Clear Align Response
5y
We are truly sorry this was your experience. We appreciate your feedback. The leadership team remains dedicated to improving transparency and organizational culture as we grow. We wish you the very best in your next career move.

Explore other reviews about Clear Align

5.0
Feb 17, 2025
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and wonderful people. They have a card that covers most insurance costs making our benefits package much more useful.

Cons

The facility that I work in is slightly understaffed.

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Clear Align Response
7mo
good constructive feeback. thank you!
1.0
Jan 4, 2026
Recommend
CEO approval
Business outlook

Pros

Getting hired at Clear Align was easy, and I’ve had the pleasure of working with some amazing people. I truly enjoyed the colleagues I worked with.

Cons

At Clear Align, it quickly became "CLEAR" that many of my colleagues shared the same sentiment. I was constantly reminded that I had made a mistake by joining the company, which was unsettling. Though I was only there for a short time, I frequently heard negative comments about the owner and the toxic environment. Whenever I asked for clarification, the response was always the same: 'You'll find out,' accompanied by a knowing smirk. And I did. The owner proved to be extremely difficult to work for. 'Micro-managing' didn’t even begin to describe it. The constant yelling and condescending remarks created a hostile and unprofessional atmosphere. I knew I had to leave. One piece of advice: do not advocate for yourself. Doing so could result in termination or retaliation by the owner.

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