Some work to do but in the right direction again - Senior Manager Civica Employee Review

4.0
Jan 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility to be able to work from home with the right equipment but also head to an office for meetings in person occasionally. Really great people committed to providing great customer service to our customers. If you work hard, take pride in your work and go over and above, you do get opportunities for career growth, as you should.

Cons

Pension is minimum for an employer of this size and employee benefits have reduced over recent years which is a shame. Software is behind the times but is getting some investment, it will just take time to filter through to our customers.

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Civica Response
4mo
Thanks for taking the time to leave your comments. Feedback helps us understand where we can improve or how we can do things differently, so we really value your input. Please feel free to reach out to the People Team if there’s something you'd like to further discuss. The Civica team.

Explore other reviews about Civica

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great mission, vision and values. After multiple years in tech and following the volatility of markets and the new trend it refreshing to be somewhere that has true purpose and impact

Cons

Nothing major to most companies. Change and transformation isn’t linear and that’s ok

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Civica Response
3mo
We’re happy to have you with us on the journey to being a global GovTech champion. Thanks for helping us shape the future for Civica and the citizens we serve. The Civica team.
1.0
Aug 26, 2025
Recommend
CEO approval
Business outlook

Pros

Friendly people (not the leadership) Unlimited sick days PTO Fair Pay

Cons

Unrealistic expectations Poor Communication Lack of leadership Bad decisions Poor Planning No professional development or growth Good mission but no direction Leadership will fire anyone who pin point mistakes No accountability

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