Disappointing - Devops Engineer CivicActions Employee Review

1.0
Oct 9, 2023
Recommend
CEO approval
Business outlook

Pros

Remote work and some open source software

Cons

Bad company to work for. Lots of lip service given about work-life balance, but the experience for engineers on the front lines often contradicts this. The workload can be overwhelming, driven by arbitrary deadlines that overshadow their supposed "unlimited" time off policy, which, in reality, rarely extends beyond 2-3 weeks annually, with any additional leave being unpaid. Some engineers have on-call work late at night but nobody ever proactively offers them comp time the following day to rest. You have to ask for it and they hold it against you. Furthermore, monitoring of screen time and notifications during the entire 8-hour workday is enforced, adding an additional layer of stress. You better be staring at your screen for 8 hours straight or you'll get in trouble. Some engineers juggle multiple Agile projects concurrently, resulting in a heavy load due to the numerous Agile meetings, making it difficult to stay on top of tasks. Managers tend to blame employees for slow progress on these tasks, creating additional pressure. An organizational shift from a relatively flat structure to one with more hierarchical layers occurred after my initial joining. Internal promotions to token "Associate Director" positions were granted to individuals with no prior management experience, some of whom struggled as managers. Some scrum masters lack of experience, struggle with basic operation of Jira, and exhibited a tendency to report employees for minor infractions, such as missing a routine meeting for a medical appointment. They fixated on story points without grasping their real meaning and frequently set arbitrary deadlines, placing the blame squarely on employees when those deadlines were exceeded. In a particularly disheartening turn of events, I found myself needing to take medical leave due to a serious health condition. Despite a successful recovery and commendable progress upon my return to work, I was inexplicably terminated shortly thereafter despite my manager claiming that my performance was good. Sometimes they fire people and make them train their replacements. Such a pitiful and cold practice. In light of these issues, I strongly advise against considering employment with this organization, as it appears to be characterized by misleading promises and a lack of transparency.

Explore other reviews about CivicActions

5.0
Apr 21, 2025
Recommend
CEO approval
Business outlook

Pros

I’ve worked for 5 companies in the past 15yrs of my career, and I’m really proud and honored to say this IS my favorite. Very human-centric. They are the embodyment of what EVERY company should deliver to their employees. Feels like a really big family!

Cons

None at the current time

1.0
Apr 23, 2025
Recommend
CEO approval
Business outlook

Pros

The team is truly the heart of CivicActions. The people I’ve worked with are talented, thoughtful, and genuinely committed to doing meaningful work. There’s strong peer support, and flexibility have historically been solid.

Cons

Benefits used to be a pro, but 401k matching and ProDev was cut this year. While the mission and team are strong, the leadership culture has become increasingly disheartening. As you move closer to upper management, the cracks begin to show. Leadership, especially at the executive level, seems more focused on appearances than substance; offering cheerful messaging in public while privately making decisions that undercut employee trust. The company has lost key contracts, and rather than sharing openly or involving the team in solutions, the initial reaction was to quietly cut back on benefits and restructure without transparency. There’s a growing feeling of instability. Decisions are made in silos, performance narratives are being shaped without context, and long-time contributors are exiting or planning to exit. CivicActions once stood for transparency and inclusion, but recent actions suggest those values have been deprioritized in favor of control and optics. Do not get me started on their process of laying off our Canadian Team.

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