Numbers driven all about quantity opposed to quality. - Project Controller CityFibre Employee Review

2.0
Jul 25, 2022
Recommend
CEO approval
Business outlook

Pros

Work life balance is ok as long as not delivering, other wise it's go go go. Working from home is helpful.

Cons

CityFibre promote a great ethos however, with the fundamentals we need to do our thing. Potentially long hours / paternal cultures, low pay and rate of change not rolled out with consideration to high pressure imposed on employees unnecessarily impacting their wellbeing, stress and anxiety levels. They promise the world with changes coming, improvement in processes, training, progression etc. etc. but I'm yet to see anything significant come of it after being here for 2 years. Too much focus on building the network and not enough on maintaining what they've already got or stopping to create a foundation of process and consistency. On paper should have been a great company to work for but over expanded too quickly during a pandemic without effectively interviewing staff. As a result, wrong people in wrong positions and management just as inept as the contractors. No job satisfaction whatsoever as no consequence to those who fail to deliver, contractors continue to produce poor quality that demands CF last minute intervention causing unnecessary rework and stress on city teams, no processes or consistency - everything is always urgent. In continual online meetings and updating duplicate information across numerous spreadsheets and databases; whilst trying to chase up people for information. Always being caught between the PM and the CBM with no job satisfaction, no set deliverables or ownership of anything. Spent unnecessary volumes of time on last minute tasks continually putting make believe dates on a spreadsheet just to satisfy head office. Poor compliance and quality. Second rate contractors being pushed to deliver a failed build, whilst compliance and quality is swept under the carpet to meet CityFibre’s targets. Cityfibre are well aware of the issues regarding poor compliance and quality, yet choose to ignore it CF don’t care about the legacy of defects contractors leave across the city or the quality of the network, only interested in numbers and RFS - not how they get it. Issues raised fall on deaf ears! A Network built on poor quality and compliance, a failure waiting to happen! Low staff moral, poor salary and they wonder why everyone is resigning!

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CityFibre Response
3y
First of all, thank you for taking the time to leave a review on your experience with CityFibre. We want every employee’s voice to be heard, so your feedback will be noted and shared with the wider team.

Explore other reviews about CityFibre

5.0
Dec 7, 2024
Recommend
CEO approval
Business outlook

Pros

It has great leadership and snr management

Cons

Office in very busy area

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CityFibre Response
1y
Thanks so much for sharing your experience of working with CityFibre - reviews like yours help people understand what working here is like and why it’s such a great place to build a career.
5.0
May 2, 2021
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great people and job location

Cons

no cons except located in very central london so too many lunch options

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CityFibre Response
5y
Thank you for your kind words about working at CityFibre and sorry we can't do much to help you decide on your lunch options!
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