No capable management - Customer Care Executive City-Link Employee Review

Its a job to make a few coins.

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If you're lucky enough, the staff there might like you

The upper level positions are hogged by those that have been there for at least 10 years. Company culture is not good in a sense they don't take advice and recommendations, and are not proactive in solving issues. Company system is also very outdated, and many things are still manual work in this day and age.