Great People and Flexibility for Scheduling - Service Valet Citrin Employee Review

5.0
Oct 3, 2020
Recommend
CEO approval
Business outlook

Pros

I've worked for Citrin for about 6 months now and they've been amazing to me. Being in college, they've allowed me to set my own schedule which gives me a great balance between school, work, and life. My current manager and others are great to me and the rest of my coworkers and has made working at Citrin really enjoyable. They work very hard and set a great example for the rest of us to follow, often driving cars as well during the busy times which helps us a lot. As for the rest of coworkers, they're the reason why I love to show up at work. The culture of the work environment is the best I've ever had at any place I've worked at. The HR at Citrin replies to emails or texts within an hour which is nice if you ever have any questions you want answered. Their Covid-19 policy is the best I've seen and it shows how much they value their employees. In addition to valuing employees, Citrin also has great perks for part-time and full-time employees.

Cons

The only con that comes to mind is that you have to be available for every Saturday. Although you have to be available on Saturdays, that doesn't mean that you have to work every Saturday. Among the coworkers and managers, they still try to maintain their high sense of flexibility if an issue ever arises when having to work an upcoming Saturday.

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Citrin Response
5y
Thank you so much for that amazing review! We are so happy to hear that you have enjoyed your experience with us at Citrin. Our team will be so excited to hear your feedback and we will pass it on! We are so glad to hear that you have enjoyed our flexible hours, leadership, and work environment with us! Thanks for the kind words and let us know how we can continue to support your growth!

Explore other reviews about Citrin

5.0
Dec 15, 2025
Recommend
CEO approval
Business outlook

Pros

Work Life balance Good management

Cons

Nothing I can think of

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Citrin Response
4mo
Thank you for your review. We appreciate it! We strive to provide our employees with flexible and accommodating schedules so they can have a solid work-life balance, which is one of our core values!
3.0
Mar 1, 2026
Recommend
CEO approval
Business outlook

Pros

Fun Opportunity to move up Freedom in leadership

Cons

Pay is called "guaranteed minimum". This is purposely confusing to take advantage of younger people who aren't aware of what they're getting into. From my experience, next to nobody who gets the job understands this or was adequately informed about this in their interview. Every dollar you earn in tips must be reported--usual. The catch is cash and credit card tips you earn WILL BE TAKEN AND USED BY THE COMPANY to pay your 15/hr paycheck. This means if you work 10 hours and made $100 in tips, your paycheck will be $50. Even if you do really good one hour, your tips end up in a weekly pool and that pool pays your salary for the week. To put it as simply as I can: you only earn tips in this job if you have earned OVER 15/hr in tips spanning ALL THE HOURS on your pay period. (ex. 156 in tips earned on 10 hours: take home is $6 in tips. They tell you that you get your tips--which *technically* you do--but the only way you receive them is in the form of your actual paycheck. I have worked at Citrin for nearly a year and have never earned more than 15/hr in tips over a pay period--this means I have never once received ACTUAL tips doing a job infamous for tips. In a place where patrons assume the workers get the tips--not the company--it is beyond disheartening to watch people tip a company for my hard work.

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Citrin Response
3mo
Thank you for your feedback. Here at Citrin, we strive to continuously develop and improve our culture to best benefit our employees, and this feedback is crucial in doing so, so thank you for reaching out regarding your concerns. Please don't hesitate to reach out to info@citrin.co with specific information or suggestions on how we could do better.
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