5mo
Thank you for taking the time to share your experience. We want to be absolutely clear: we do read these reviews, and we take them seriously. Feedback - whether positive or constructive - is an important part of how we continue improving as a high‑growth firm, and we never dismiss the perspectives of our team members.
We’re glad to hear you’ve had positive experiences with compensation, remote flexibility, and the sense of community. At the same time, we recognize that rapid growth and integration can create challenges, and we are continually investing in processes, training, and support structures to ensure our teams feel equipped and supported. Regarding client expectations and workload, we understand that the accounting industry can be demanding. We are actively working to balance client needs with sustainable workloads, and we’ve expanded training, staffing resources, and management support to help teams navigate these pressures more effectively. Our India-based team is also a valued part of our organization, and we are committed to ensuring that collaboration is efficient, respectful, and aligned with client expectations. Specific to your comments about our IT function, our infrastructure is designed to protect client data and meet strict security standards, which can sometimes mean tighter controls. Even so, we are actively making investments to further scale our IT stack as it's a top firm priority.
As for acquisitions and culture, growth inevitably brings change, but it also brings opportunity. We are committed to preserving the strengths of each acquired firm while building a unified culture that supports collaboration, development, and long‑term career growth. We appreciate your honesty and your contributions during your time here. While we may not agree with every point, we value the opportunity to listen, learn, and continue improving. Our door is always open for direct conversations, and we encourage employees to share feedback through any of our internal channels so we can address concerns in real time.
Kind regards,
Citrin Cooperman's Human Resources team
