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      Citrin Cooperman

      Engaged employer

      Citrin Cooperman reviews

      The Beatings Will Continue Until Morale Improves - Director Citrin Cooperman Employee Review

      2.0
      Oct 23, 2025
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Local offices are full of awesome people and, for the most part, great Partners who are also leaders. Good pay, good PTO. Terrible benefits but great pay.

      Cons

      Full disclosure - 10 years at firm that was acquired last year. Spent 1 year with Citrin. No AICPA dues paid - I’ve never worked for a firm that does not pay for this. Way too focused on billable hours that cannot actually be billed. WIP does not equal revenue in all cases if you want a repeat client. Raising fees and billing crazy rates just to make the payment to the PE owners may help today, but when the client leaves, how do we make the payment next year? No focus on client service. Only increased billing. Turns down so much work because of “risks” that don’t actually exist. The firm is run by accountants and lawyers. It seems like none of them have ever spoken with a client. Mandatory RTO 4 days a week for Directors and above with pay consequences for not obeying. This includes having to scan a QR code daily, from the in-office WiFi to prove you are in the office. Professionals should be trusted. If a partner is not doing what they should be doing, get rid of the partner. Don’t punish everyone. Funny thing is I agree with the policy but not the execution. Getting to leave early on Fridays when it is not busy is cool, but it’s not a “benefit” if we have to make up the 3 hours earlier in the week. Not nearly enough investment in IT. The computers are meh, WiFi only works about 40% of the time, and there are at least 2 emails every day about a program not working. Fine with outsourcing to India, but the focus on moving everything over there is a bit over the top. Too many sticks and not nearly enough carrots. That’s now how to lead.

      avatar
      Citrin Cooperman Response
      8mo
      Thank you for taking the time to provide such detailed feedback. We’re glad you found value in your colleagues and our total rewards. Some of the points you raised – such as our return-to-office policy – reflect deliberate choices we’ve made to ensure accountability, fostering our culture of collaboration, accountability and mentorship of our people. We’d also further clarify that our focus on billable hours and risk management are not about short-term gain but about ensuring our firm’s long-term stability in how we service our clients with excellence, trust and integrity. While we recognize not everyone will agree with these approaches, they are grounded in our responsibility to clients, employees, and stakeholders. Like any scaling organization, we acknowledge that technology and process improvements are ongoing priorities, and we continue to invest in them. Moreover, we are fortunate to have a senior leadership team with deep industry expertise and a proven track record of guiding Citrin Cooperman through growth and change, and their guidance continues to shape our long-term strategy. We appreciate your perspective and wish you the best in your future endeavors. Kind regards, Citrin Cooperman's Human Resources Team

      Explore other reviews about Citrin Cooperman

      5.0
      Jun 17, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team, Hybrid work schedule

      Cons

      Messy chaotic and too much office politics

      2.0
      Dec 24, 2025
      Accountant
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is decent and if you work for a good company inside Citrin that got acquired, it’ll be fun. You’ll have the small little community but the culture is slowly dying each year with all the acquisitions going on. You’ll get chances here and there to win a gift card and that’s it. Another pro if you’re leaving is there’s tons of clients you work on that you have connections with, so you can probably work for them after. You can also work remote

      Cons

      The clients think you only work for them. They’re demanding, which makes the managers (some are actually nice and push back to clients) even more demanding and question you why you didn’t meet their unrealistic deadlines. You’re telling the workers in India what to do repeatedly and the client gets charged an insane amount for all the work. They stack an insane amount of clients on you because it’s “great experience” and leave you to figure everything out. The work is basically messy every month, but it’s ok as long as citrin is profiting from it. One point that everyone at this company agrees with: IT is nonexistent. Accounting or doing your work is not the hardest part here. IT basically goes out of their way to block every site and download so you can’t do your work. You either have to find loopholes or just be stuck in onboarding forever because IT doesn’t want to do anything. If your company gets acquired by citrin, it’ll be downhill from here and good luck to you.

      4
      avatar
      Citrin Cooperman Response
      5mo
      Thank you for taking the time to share your experience. We want to be absolutely clear: we do read these reviews, and we take them seriously. Feedback - whether positive or constructive - is an important part of how we continue improving as a high‑growth firm, and we never dismiss the perspectives of our team members. We’re glad to hear you’ve had positive experiences with compensation, remote flexibility, and the sense of community. At the same time, we recognize that rapid growth and integration can create challenges, and we are continually investing in processes, training, and support structures to ensure our teams feel equipped and supported. Regarding client expectations and workload, we understand that the accounting industry can be demanding. We are actively working to balance client needs with sustainable workloads, and we’ve expanded training, staffing resources, and management support to help teams navigate these pressures more effectively. Our India-based team is also a valued part of our organization, and we are committed to ensuring that collaboration is efficient, respectful, and aligned with client expectations. Specific to your comments about our IT function, our infrastructure is designed to protect client data and meet strict security standards, which can sometimes mean tighter controls. Even so, we are actively making investments to further scale our IT stack as it's a top firm priority. As for acquisitions and culture, growth inevitably brings change, but it also brings opportunity. We are committed to preserving the strengths of each acquired firm while building a unified culture that supports collaboration, development, and long‑term career growth. We appreciate your honesty and your contributions during your time here. While we may not agree with every point, we value the opportunity to listen, learn, and continue improving. Our door is always open for direct conversations, and we encourage employees to share feedback through any of our internal channels so we can address concerns in real time. Kind regards, Citrin Cooperman's Human Resources team
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