Credential specialist - Credential Specialist Citizant Employee Review

1.0
Aug 17, 2017
Recommend
CEO approval
Business outlook

Pros

Virtual co-workers are great support.

Cons

This is the worst Company ever. Most of the other reviews are from the Corporate office boosting their reviews on the glass door. You can tell that they work in the Corporate office and you may be okay if you do but I hear that is not much better. However the rest of the staff out in the field is treated terrible. When I tell you we feel like a second class citizen that is how we feel every day that we come to work. This job is a very busy chaotic at times with no management support. If we have a problem or concern Corporate just blows us off. This Company has no integrity you can't trust a word they say. I was hoping to work for a good Company, but man you can't trust this Company about anything. If they won a billion dollar contract they would just line the Corporate managements pockets while the hard workers in the field get cents on the dollar at best. The lowest paid employees of Company are neither reimbursed for travel nor reimbursed for our own cell phones that we have to us for their business. I am sure corporate executives have their company paid cell phones. And when I tell you about the pay the whole team is financially struggling to stay above water. The Company does supply some health insurance which is expensive on the little pay check we earn. Did I mention the health insurance is cheaper for those who work in the Corporate office because of the location? Do you think our raise could be more than cents on a dollar to help pay higher insurance? There is no glass door here. Please if you are even considering a position with this Company don’t walk, away run away. Never have we ever received a bonus but that’s only for Corporate. I do believe the COE knows what is going on here but turns a blind eye to it. Some things even seem unethical with this Company that is why this Company has such a high turnover rate. We are real human beings trying to make a living treat us like one. Why does my Point of contact appreciate me more than my own company? I work at a lot government locations and when I say who I work for they say I’m sorry and feel bad for us. We make a lot of money for YOUR Company share with others besides the corporate gurus, the clique.

Explore other reviews about Citizant

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Frequent opportunities for paid travel Great leadership Good schedule Ability to work independently

Cons

Little to no career advancement Pay was ok

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunities for growth and expanded responsibility. Employees who are motivated and adaptable can gain valuable experience across a variety of programs and operational areas. Advancement opportunities are available for strong performers.

Cons

Work-life balance can become challenging during busy proposal and capture periods. Tight deadlines and changing priorities may require extended hours and increased availability. Leadership does recognize employee contributions, but the pace during surge periods can be difficult to sustain long term.

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