Staff relations requires work - Guest Service Agent Citadines Employee Review

1.0
Jul 13, 2019
Recommend
CEO approval
Business outlook

Pros

Easy to get a job Uniform provided

Cons

As it’s so easy to get a job, not many stay & it’s a revolving door of new staff. This means that staff aren’t being trained correctly. No one feels comfortable in approaching E3, as confidentially is an issue & they rarely act on issues (bullying, injuries, management issues) The pay rates are not competitive to other employers & is very hard to survive on (yes I was full time) There is a ‘bonus’ however not everyone will receive this & many feel there is not a set guideline in how the bonus is assigned; also there is no incentive program ~ or rather they tried, however it flopped when management changed the rules/guidelines to prevent the incentives Don’t expect a set roster - there will be back-to-back & frequent changes

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2.0
Sep 23, 2025
Recommend
CEO approval
Business outlook

Pros

Supporting staff ,good Salary,great location,

Cons

Poor management ,force to Unsafe work

3.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good team in front desk

Cons

Management need to appreciate people, less benefit

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