Pros
Small relaxed office environment with opportunity to work from home Friendly co workers ( have to be friendly to be a concierge! ) and management Opportunity for growth Fair amount of time off with sabbatical every 5 year Willing to work with you to alter schedule when need be Set schedule Reasonable expectations on workload that can be completed in a given shift
Cons
Would like to see more opportunities for education/learning new skills to become a better concierge. Too many hats, many of the concierge staff is expected to take calls not only for the concierge clients but also for other facets of the company. While it's good that phones are answered quickly having to be knowledgeable in so many different components of the business makes it hard to be an expert in your line of the business and slows down productivity. Benefits need to be improved, for being a company that adds so much value to other businesses benefits package I feel our benefits should exceed expectations.