Beyond terrible - Assistant Manager Cinemark Employee Review

1.0
May 22, 2022
Recommend
CEO approval
Business outlook

Pros

Free movies, popcorn, & sodas.

Cons

There's not enough words to express how bad this company is- they don't care about their workers at ALLLLLLLL. You will be talked down to, overworked, underpaid, understaffed, forced to work with broken equipment, brutalized by cleaning after customers (esp new releases)- they only care about corporate, & profits. They refuse to give out raises for good performance, they don't give parental leave, they had to be SUED to even get handicap ramps. It's conservative owned, so that makes sense to tell a theater manager who works more than 40hrs/wk w little to no breaks- to pull themselves up by the bootstraps- while simultaneously not giving us what we're worth. Literal poverty wages, not worth anyone's time-even if super desperate. I implore you to look ANYWHERE else

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5.0
Mar 13, 2026
Recommend
CEO approval
Business outlook

Pros

Super chill job to work at

Cons

The hours can fluctuate heavily

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most of my coworkers and assistant managers were great. I connected with a lot of them and some of my shifts were more pleasant because I got to talk with them.

Cons

Higher management and other assistant managers will punish you for the smallest or no reason at all. You can be a hard worker, greet everyone with a smile, have other assistant managers who actually work with you try to vouch for you, and they will still give you a written warning for something silly. I also got to my shifts on time in the morning, and I would clock in late because management would keep all points of entry locked with very little barrier to communicate to them the doors need to be unlocked. The one time I asked them to alter my timecard I was told it is timecard fraud for them to manipulate it on their end, which is ridiculous. They will give you a PCR if you are standing around on a quiet day for 2 minutes while your station is clean but not fix the fact they are committing wage theft, which is illegal. I recently filled out the Voice of Cinemark survey which is filled out on company time and is supposed to be anonymous, but an assistant manager was in the room the whole time I was filling it out. There are a lot of issues with the Cinemark in Walnut Creek. There are plenty of great, hard-working people I had with me on my shifts. However, I quit because the issues I stated have been longstanding ever since I started working there and have never been resolved, even though I offered solutions for certain problems. Other people, including assistant managers, told me they are sick of this treatment as well and are leaving. Practically everyone I knew at this job had issues that frustrated them constantly, so please do not work here.

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