Great Culture - Customer First - Anonymous employee Cinemark Employee Review

4.0
Jul 23, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Growth potential is high but there is a lot of competition -CEO seems to care about the employee experience -Company is working to break old habits and bring positive change -Customers are always number 1 when decisions and being made -Free movies

Cons

-Some plans and tasks are not always thought out -Communication among different departments can be tough

Explore other reviews about Cinemark

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Good start off, Job for beginners

Cons

Every day is a different routine

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Most of my coworkers and assistant managers were great. I connected with a lot of them and some of my shifts were more pleasant because I got to talk with them.

Cons

Higher management and other assistant managers will punish you for the smallest or no reason at all. You can be a hard worker, greet everyone with a smile, have other assistant managers who actually work with you try to vouch for you, and they will still give you a written warning for something silly. I also got to my shifts on time in the morning, and I would clock in late because management would keep all points of entry locked with very little barrier to communicate to them the doors need to be unlocked. The one time I asked them to alter my timecard I was told it is timecard fraud for them to manipulate it on their end, which is ridiculous. They will give you a PCR if you are standing around on a quiet day for 2 minutes while your station is clean but not fix the fact they are committing wage theft, which is illegal. I recently filled out the Voice of Cinemark survey which is filled out on company time and is supposed to be anonymous, but an assistant manager was in the room the whole time I was filling it out. There are a lot of issues with the Cinemark in Walnut Creek. There are plenty of great, hard-working people I had with me on my shifts. However, I quit because the issues I stated have been longstanding ever since I started working there and have never been resolved, even though I offered solutions for certain problems. Other people, including assistant managers, told me they are sick of this treatment as well and are leaving. Practically everyone I knew at this job had issues that frustrated them constantly, so please do not work here.

See reviews by: Helpful|Rating|Date|All