You can't live in Rome and fight with Pope - Sr. Software Engineer Cimpress Employee Review

2.0
Oct 18, 2023
Recommend
CEO approval
Business outlook

Pros

Internet and Mobile bill reimbursement New Mobile purchase policy Company paid health insurance Remote / Hybrid working to an extent Learning portals like Udemy

Cons

Cimpress India is a captive center for many Cimpress Business units. So when joins they can be in Cimpress (central team), Vista, Tradeprint, Printdeal, National Pen, Build a Sign etc. The culture, pay, talent, people behaviour depends on the above mentioned business unit. Cimpress and Vista are better than rest in terms of above mentioned qualities however they are still not above the average in terms of exact job satisfaction. There has been frequent layoff and org change. Company's roadmap and focus changes every year. In the BU National Pen the growth of an employee is not dependent on their technical skills rather how likely they are ready to comply with their manager's decision. In short if one wants growth then say yes to everything. There is no healthy technical debate, counter views or brainstorming on ideas. If you raise your voice then you are shut down by the leadership. They have been only accustomed to YES culture. The work load in National Pen is immense and the employee has to work till late at night almost everyday. Everything is priority work and has to be completed immediately National Pen Tech stack is old and there is always one or the other production issue. For experienced developers there isn't any new technology and skills to be gained. It is essentially the same thing over and over again. There is an unspoken role at National Pen - US business leaders have to take calls first with European counterparts as they respect work time and log off on time than with Indian counterparts. The calls with Indian counterparts can be held later as compared to Europeans. The meetings with the Indian team goes as long as 11 or 12 in night as per IST however the call with Europeans generally does not extend beyond 5 pm their time. Growth in terms of promotions is difficult at National Pen and one needs to have good butter applying skills to get promotion. One who is skilled in this will get promoted. Beyond the Lead Engg there is hardly any vertical growth for an Employee. The company has an internal anonymous feedback tool as Peakon. Though it is said to be anonymous, it is not. There have been instances when employees submitted anonymous feedback and Manager found who is she based on response and made their life hell. In other instances even if it is raised to HR it doesn't help as they comply with senior leaders and don't take action even if there is a serious management issue. In a very recent org change at National Pen, CTO and Directors were proactive enough to promote themselves to the new role. The same didn't apply to the foot soldiers and pawns in the company. Product manager's job in National Pen is to do project mgmt and be a postman - pass information from developer to leadership Leadership team of National Pen is concentrated in US. Almost 90% of leadership team is in US and rest in Europe. There isn't anyone in leadership team from India office. National Pen is very miser in terms of expense. There is hardly any business travel for employees At National Pen there is no ESOP given to employees whereas the same is given to some people in Cimpress and Vista If this echoes with what you have faced in National Pen then click helpful

Explore other reviews about Cimpress

5.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work overall Lot of room for growth and people to learn from Great work life balance

Cons

Can feel stale in terms of culture

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great Products and pricing, Good People, Salary plus Commission,

Cons

Unorganized, too many changes causing production/delivery issues, under paid for the amount of headaches. Inconsistent sales reporting

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