Downhill Under New Ownership - Manager - Support Center Chuck E. Cheese Employee Review

2.0
Apr 13, 2015
Recommend
CEO approval
Business outlook

Pros

- I worked with a great team of professionals - Former management had good, long-term vision for the company - I took pride in working for a company that put so many smiles on so many children's faces - Never a dull moment; every day was different

Cons

- New ownership = short-term thinking. It's all about their exit in a few years - Labor pressure on store operations was unrealistic; too much pressure on them to do more with less - This was a great place to work before current PE firm took ownership

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5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

cleaning can be kinda fun

Cons

i mean its cleaning up kid vom what do you wanna know

1.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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