I wish it was like it used to be. - Employee, Ast Manager, GM Chuck E. Cheese Employee Review

4.0
Jun 13, 2013
Recommend
CEO approval
Business outlook

Pros

Depending on the store you work in, it can be fun. Too busy of a store means all work and rarely any play. Not that we play at jobs, but being so busy all day it's hard to squeeze in a lunch break. Birthdays were the most fun, Gameroom isn't bad either, just lots of cleaning. Cashier/prize counter is only fun if you really like to deal with people and can multi-task. Kid Check gets boring unless your managers give you stuff to work on when no one's coming in, it's also an important position b/c kids try to get out a lot not knowing where they're going. And kitchen, is fun but dirty, and crazy hectic in a busy store...memorize your stuff or you'll drown.

Cons

Busy. The company really makes managers push the employees. The goal is to run the restaurant with as few employees as possible, which I understand, but a lot of times the guests don't and fuss at how we're "always understaffed" when we're not. The stores expectation of cleanliness is high, so there's no cutting corners. Employee raises need to be demanded several times usually, due to the company trying to keep to the bottom line. Anyone that goes to a chuck e cheese needs to imagine what it would be like working there, and if they have an issue, don't yell at the employee, go straight to the manager. The employees mostly do what theyre taught, and don't deserve to be mistreated in a stressful environment like CEC. I would only recommend this job with full warning to potential employees about what the job entails.

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5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, good co workers

Cons

Cubicle for desks and call center

1.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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