1.0
Apr 23, 2016
Current employee, more than 10 years
Dallas, TX
Recommend
CEO approval
Business outlook
Pros
Flexible schedules for Cast Member positions. If you are hourly your shift will end on time, no matter what. General Managers, not so much. 100% meal discount for management/trainers. Good salary, if you can negotiate it. Strong sense of team in the location.
Cons
Not enough hours allowed to meet the needs of the guest. No overtime, ever, no matter what. Extreme micro management. Inconsistent direction. No clear long term plan; let's throw things on the wall and see what sticks. Short term sales building mentality that erodes long term sales. CEO has no concept of actual operations. Senior management manages through fear and intimidation. Recently unattainable/unrealistic targets to bonus.