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      ChowNow

      Engaged employer

      ChowNow reviews

      EHH - Customer Service Representative (CSR) ChowNow Employee Review

      2.0
      Jan 25, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      - WFH - Provide all equiptment.

      Cons

      - Unrealistic monthly contact goal you must meet. If it's not met after a few months, you're let go. I rarely take breaks and still barely meet the monthly goal. Bad for your mental health forsure. - No support at all. Working here over a year and never have been allowed to transfer a call to a Manager for an escalated call. US leads are no help. I agree with a previous review that you get more help with offshore leads. - We're not trained on troubleshooting and intergration enough yet that's majority of calls. Guru can't solve everything!!!!!

      Explore other reviews about ChowNow

      5.0
      Jun 17, 2026
      Territory manager
      Recommend
      CEO approval
      Business outlook

      Pros

      i had an awesome run with great managers

      Cons

      hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

      1.0
      May 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers are good people and teams try their best despite the chaos. Remote work.

      Cons

      Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

      1
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