Pros and cons to this company - Customer Success Manager ChowNow Employee Review

4.0
Sep 20, 2022
Recommend
CEO approval
Business outlook

Pros

This company had and still continues to be a useful product and an ethical business that treats its clients and employees very well. Fantastic benefits and work life balance is highly encouraged. Overall a solid culture

Cons

This product is going downhill FAST. Before the pandemic this was a leading idea and product but now the market is extremely saturated and the competitors have in many ways surpassed ChowNow. This a a product that is passed it’s peak. Massive layoffs over the last two years shows the decline that no one can ignore. Most tenured employees are “riding the wave”

Explore other reviews about ChowNow

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

1
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