Poor management - Anonymous employee Chotto Matte Employee Review

2.0
Dec 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great colleagues Nothing else

Cons

Poor management who do not know how to run a restaurant and choose profit over the wellbeing of their staff constantly overbooking the restaurant to the point that staff are crying due to being so overworked and they’re having to compensate thousands of pounds to guests in a single night. It’s unfair on both the staff and the customers but the management don’t care. They also do not give breaks unless you beg and even then it’s 30 minutes unpaid 10 hours into your shift. It’s also not unusual to finish at 3am and be expected to start before 3pm the next day

Explore other reviews about Chotto Matte

5.0
Mar 30, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun and family atmosphere. Pay is good. Has growth potential

Cons

Still in beginning stages, but many growth opportunities

3.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Fun and lively environment with a great team

Cons

Not enough pay for the amount of stress. Tip pool structure makes it so servers consistently make at least 50% more than bartenders

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