It’s a Strange Place - Digital Marketing Specialist ChoiceLocal Employee Review

3.0
Oct 15, 2023
Recommend
CEO approval
Business outlook

Pros

The work from home arrangements are okay and every role gets decent benefits. I learned a lot…

Cons

This is not a normal company. When I worked there, the founding story was about a strange “revenge frenzy” launched by a bunch of disgruntled ex-employees from Fathom (another Cleveland agency) that could send anyone in the office into a triggered rant about work trauma. Leadership seems to go through an existential crisis every four years with election cycles that impacts every level of the business. It was downright scary at times… I would have taken a different job had I realized what I was getting into.

Explore other reviews about ChoiceLocal

5.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong culture with a company that does genuinely care for its employees. Autonomous work with ability to bring new ideas & process to the table.

Cons

Fast pace being in the digital marketing industry and can go beyond scope at times to provide high level customer service.

2.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

It was good until it wasn't. Overworked book of business and NPS scores that were detrimental to your job even if it was the terrible website builds or other things out of your personal control. The push of AI was rough and demanding. There is no thinking for yourself here, no learning or testing. Just doing what you're told. Think of the workers as robots. People stay because the work is predictable, and honestly, coming out of there makes you feel unqualified. So easier to stay than go. Again, the cookie-cutter template and one-size-fits-all approach works until it doesn't, and really, it doesn't. Aside from the ELT, the people working there were fun to work with. The ELT is heavy. Very heavy. They keep laying people off and advertising additional roles. There's no creativity and they've lost the passion of helping people.

Cons

They write their own 5-star reviews.

1
See reviews by: Helpful|Rating|Date|All