Poor environment - Front Desk Agent Choice Hotels Employee Review

2.0
Oct 26, 2016
Recommend
CEO approval
Business outlook

Pros

Lots of online training videos, discount on rooms for friends, family and yourself.

Cons

Bad pay, poor communication, always short staffed, health insurance is way to expensive.

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

Explore other reviews about Choice Hotels

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Senior leadership, office location, growth opportunities, culture.

Cons

3 days in office was perfect. 4 days is alright. Slim teams- which can be a pro too.

3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good Tech Stack Small Team Size

Cons

Slow growth opportunities to advance

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