work from home, but very high call volume - Customer Service Agent Chewy (OSCALA) Employee Review

3.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

work from home equipment provided

Cons

pay not enough for workload back to back to back calls majority of the time

Explore other reviews about Chewy (OSCALA)

5.0
Nov 2, 2025
Recommend
CEO approval
Business outlook

Pros

It was a decent place to work

Cons

You can't have your phone inside

3.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and benefits. Fast-paced environment that provides exposure to large-scale distribution and fulfillment operations. Opportunities to take ownership of projects and build experience in EHS, operations, and cross-functional collaboration. Modern facilities with continued investment in growth and automation.

Cons

Very limited career advancement opportunities for Safety Coordinators and Safety Specialists, with few meaningful paths for progression within the EHS organization. Priorities can shift frequently, making it difficult to focus on long-term initiatives. Work-life balance can be challenging during peak operations and major business changes.

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